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IT Helpdesk - Customer Support with ITAL - externí - Zaměstnání, práce - [28.06.2009] |
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For our client, a global IT company, we are looking for candidates for positions of IT Helpdesk-Customer Support with Dutch.Job duties: -communication with customers (by phone and e-mail), providing technical support- advise on product installation, update, confirguration or operations- identify problems, help with problem solving/dispatch the incident record to the appropriate level of support- responsibility for overall customer satisfactionPozadavky: * Excellent communication and customer care skills * Basic IT knowledge (hardware, software, applications, connectivity, etc.)-familiar with PC systems as end user * Fluent Dutch + communiactive level of English* Stress-resistant, enthusiast and willing to work in a team 24/7 shift environment (including nights, weekends and holidays) if requiredbr /Benefits: We offer: Work in a multi-cultural environment with a leading IT company Excellent new hire training programme with the possibility of professional growthInteresting working conditions and benefitsIn case you are interested in this position, please, send us your CV in English to eva.viktorinova@grafton.cz. Do not forget to mention the reference number: 3-12-75835/JL.Please read carefully the text below and attach it to your e-mail/letter.I agree that company Grafton Recruitment, Na Prikope 1, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. O ochrane osobnich udaju until written form revocation. I confirm being awared of my rights in connection with access to and protection of information. The exact wording of §12 and §21 is available at a h**: //*uoou.cz/index.php?l=czm=leftmid=01: 01: 00u1=u2=t=*: //*uoou.cz/index.php?l=czm=leftmid=01: 01: 00u1=u2=t=/a. |
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